About Tocanan — Our Story

# About Tocanan

## Our Story

Tocanan was founded in 2019 in Hong Kong with a clear thesis: **the world is moving toward AI-mediated discovery, and brands that don’t optimize for that layer will become invisible.**

We started as a social media listening and consumer intelligence company, helping brands across Asia-Pacific extract actionable insights from the noise of online conversation. Our roots go deep — our founder Eden Lau previously co-founded **Brandtology**, one of the pioneering social listening companies in the region.

When AI-powered search engines began reshaping how consumers discover brands, we saw the shift early. In 2024, we expanded into **Generative Engine Optimization (GEO)** — the discipline of monitoring, measuring, and improving how brands appear in AI-generated answers from platforms like ChatGPT, Perplexity, Gemini, Grok, DeepSeek, and Kimi.

Today, Tocanan sits at the intersection of social intelligence and AI search optimization — and we hold a position no one else does: **native coverage of both Western and Chinese AI platforms.**

## What Makes Us Different

### Chinese AI Platform Coverage

While most GEO companies focus on ChatGPT and Perplexity, we monitor Chinese AI platforms that collectively serve hundreds of millions of users: **DeepSeek, Kimi (Moonshot).** For any brand with exposure to Chinese-speaking markets, this is a critical blind spot that only Tocanan fills.

### We Eat Our Own Cooking

We use our own GEO tools to monitor and improve Tocanan’s visibility across AI platforms. We publish our findings openly — because the best proof of a GEO solution is demonstrating it on yourself.

### 30+ Years of Marketing Intelligence Heritage

Our team brings decades of experience in marketing data strategy, social listening, and consumer intelligence. We’ve operated through the evolution from traditional media monitoring to social listening to AI-native intelligence.

### Metrics-Driven, Not Guesswork

We built proprietary GEO metrics — AI-Generated Visibility Rate (AIGVR), Gap Score, Position Score, Platform Consistency, Recommendation Rate — because you can’t improve what you don’t measure.

## Our Solutions

**GEO Intelligence**

Monitor and optimize how your brand appears across 6+ AI search platforms. Track mentions, citations, sentiment, and competitive positioning in AI-generated answers.

**Social Media Listening**

Analyze consumer conversations at scale using LLM-powered multi-attribute sentiment analysis. Extract insights that traditional keyword tools miss.

**GEO Snapshot** (Free)

Get an instant AI visibility audit at [audit.tocanan.ai](https://audit.tocanan.ai). See how ChatGPT, Perplexity, and Gemini talk about your industry — and whether your brand shows up.

## About Eden Lau — Founder & CEO

Eden Lau is a marketing and data strategy veteran with over 30 years of experience. He co-founded **Brandtology** in 2009, one of Asia’s pioneering social listening companies, before founding Tocanan in 2019.

Eden spotted the GEO opportunity before it had a name — recognizing that as AI search engines replaced traditional search for more and more queries, brands would need a fundamentally new approach to visibility. He built Tocanan to be that solution.

Eden is natively bilingual in English and Chinese, giving Tocanan authentic cross-cultural capability across Western and Chinese AI platforms. He has worked with enterprise clients across insurance, government, retail, and technology sectors in Hong Kong, Southeast Asia, and the Middle East.

**Areas of expertise:**

– Generative Engine Optimization (GEO)

– AI search visibility and citation intelligence

– Social media listening and consumer insights

– Chinese AI platforms (DeepSeek, Kimi, Baidu Ernie, Xiaohongshu)

– Marketing data strategy and analytics

## Contact Us

**Email:** [email protected]

**Website:** [tocanan.ai](https://tocanan.ai)

**LinkedIn:** [Tocanan on LinkedIn](https://hk.linkedin.com/company/tocanan)

**Free GEO Audit:** [audit.tocanan.ai](https://audit.tocanan.ai)

**Location:** Hong Kong and London