77%
Customer Likelihood to Buy
77% of customers are more likely to buy from a brand that responds to their concerns on social media, according to recent customer‑service and social‑media surveys.
Acting on feedback in minutes—rather than days—drives loyalty, improves local search ranking, and showcases your commitment to customer satisfaction.
This decision-ready summary exemplifies how AI distills thousands of mentions into clear narratives, so you spend less time hunting for insights and more time executing strategies. Even with modest data volumes, our AI-powered summaries provide clear narratives. For example:
"Guests consistently praise the hotel's sea views and attentive service, with recent mentions focused on the rooftop pool and shuttle convenience. No negative sentiment was detected this week."
Buzz Trend by Hotel Over 7 Days:
Figure 1: Buzz Trend by Hotel Over 7 Days
In the above sample report, each hotel’s daily buzz volume is visualized across seven days. You can instantly spot a significant surge or dip in attention—a spike tied to a promotion, a dip following a quiet week, or consistent volume driven by organic mentions. A stacked bar chart helps pinpoint which competitors dominated share of voice, and when.
Beneath the visuals lies the true power: Well-curated summaries that split mentions into promotional and non-promotional categories. This is where marketing and PR teams save the most time. Instead of manually reviewing posts or relying on surface-level keyword alerts, our AI classifies content for you—distinguishing between campaign-driven messages and authentic customer feedback.
